Trusted by DSO Leaders Across Multiple Locations  |  Senior Marketing Leadership  |  Executive-Level Accountability

FRACTIONAL CMO SUPPORT FOR DENTAL SERVICE ORGANIZATIONS

Get a Senior Marketing Leader to Help Your DSO Grow More Consistently Across Locations

If your DSO has agencies, vendors, and marketing activity but growth still feels uneven, Luce Media helps bring strategy, oversight, and follow-through together — without the cost of a full-time CMO.


Schedule a Conversation


See If This Is the Right Fit

“We were spending the same amount on marketing but finally understood where it was going and what it was returning. That clarity changed how we made every subsequent decision.”

— DSO Executive

“Having someone who sat in the executive chair on marketing decisions — not just executed our requests — was the difference between another flat year and a real growth trajectory.”

— Dental Group Founder

“Our investors had never been able to get a straight answer on marketing ROI. Within 60 days we had a reporting framework that actually tied spend to outcomes.”

— PE-Backed Dental Platform

Is This the Right Fit for Your Organization?

This engagement is built specifically for senior operators leading multi-location dental organizations — not single-location practices looking for basic marketing help.

DSO CEOs

Running organizations across 5+ locations who need senior marketing leadership, not another vendor.

Founders and Presidents

Building DSO scale and needing someone who can own the marketing function at a strategic level.

COOs and Senior Operators

Overseeing growth across locations where marketing inconsistency is creating operational drag.

PE-Backed Dental Platforms

Needing board-level marketing accountability, clearer reporting, and growth visibility for investors.

The Real Problem Is Not a Lack of Marketing Activity

Most DSO executives we talk to are not short on vendors, campaigns, or effort. What is missing is senior ownership of the entire marketing function.


Talk Through Your Current Marketing Structure

What the Fractional CMO Actually Owns

This is not outsourced execution. This is senior marketing leadership — with real ownership, real accountability, and real visibility across your DSO.

Growth Strategy

The Fractional CMO leads the growth plan across your DSO — not disconnected campaigns, but a unified strategy aligned to your business priorities.

Leadership Oversight

Agencies, vendors, internal staff, and execution partners are coordinated under one senior leader who is accountable for the whole picture.

Budget Prioritization

Marketing investment decisions are guided by business priorities and performance data — not channel-by-channel guesswork or vendor recommendations.

Multi-Location Consistency

Brand standards, local execution, and market-specific needs are brought into alignment so your DSO presents consistently across every location.

Performance Visibility

Leadership gets clearer reporting and better visibility into what is working, where performance is breaking down, and what needs to change.

Accountability for Progress

Someone senior owns next steps, holds the calendar, and is responsible when growth stalls — not just when things are going well.


Discuss What a Fractional CMO Would Own in Your DSO

Why This Model Outperforms the Alternatives

Most DSOs are not choosing between doing nothing and hiring a Fractional CMO. They are choosing between options that each leave a critical gap.

Traditional Agency

Delivers tactics and channel execution. Rarely provides executive ownership, strategy alignment, or accountability for the whole growth system.

→ Fractional CMO advantage: You get a senior leader directing the work, not just producing activity.

Internal Coordinator or Marketing Manager

Executes direction but typically lacks the senior strategic depth to lead a multi-location growth system.

→ Fractional CMO advantage: Executive-level guidance without expecting junior staff to solve enterprise-level growth challenges.

Full-Time CMO Hire

High cost, slower hiring cycle, and greater commitment risk — especially in a growth or transition phase.

→ Fractional CMO advantage: Senior leadership faster, with lower overhead and less commitment risk.

Fragmented Vendor Stack

Multiple specialists executing in their lane, but no one truly aligning the system or owning the outcomes.

→ Fractional CMO advantage: Centralized oversight across all moving parts, with one accountable senior leader.

Mark Toney

Founder and Chief Strategist, Luce Media

I started Luce Media because I kept seeing the same problem. Dental organizations would hire agencies, spend real money, and have no idea whether it was working. Not because they were not smart — but because no one was sitting in the executive seat on marketing.

The Fractional CMO model exists because most organizations need senior leadership — not more vendors — before they can make good decisions about growth. This is not a consulting relationship. It is executive ownership delivered on a structure that fits your organization’s stage.

If you are running a serious dental organization and you are ready to treat marketing like the growth driver it should be, I would like to talk.


Schedule a Conversation With Mark

Built for the Realities of Running a DSO

This is not a dental marketing page for a single-practice dentist. The challenges of a DSO are fundamentally different — and require a fundamentally different kind of marketing leadership.

Brand Consistency Across Locations

Every location should represent the organization professionally — without making every office feel identical in a way that undermines local market fit.

Adapting to Local Market Differences

The strategy should flex by market and location without losing central direction, budget discipline, or brand coherence.

Visibility Into Uneven Office Performance

When one location is growing and another is stalling, leadership needs to see why quickly and respond. Most DSOs lack this visibility.

Coordination Between Marketing and Operations

Marketing does not run in a separate lane from operations. A senior marketing leader helps these functions stay aligned, especially during growth and acquisition phases.

Leadership That Scales with You

As your DSO grows, the marketing function needs to grow with it — not just add more vendors. Senior leadership is what creates a scalable system.

How This Engagement Works

A clear, practical path from first conversation to active executive partnership — without unnecessary complexity.

1

Step 1 — Discovery Conversation

A focused 20-minute call to understand your organization, your current marketing structure, and whether this engagement is the right fit.

2

Step 2 — Intake and Visibility

We collect the context, access, and stakeholder perspective needed to understand what is actually happening across your marketing function.

3

Step 3 — Strategic Priorities

We clarify what matters most, where the biggest gaps are, and what leadership oversight needs to be established first.

4

Step 4 — Executive Partnership Begins

Leadership oversight, reporting structure, vendor coordination, and growth planning begin — with clear next steps and accountability from day one.


Talk Through Your Growth Challenges

What Executive Marketing Leadership Produces

These are the kinds of outcomes organizations achieve when marketing is led at the executive level rather than managed at the tactical level.

Improved Consistency

“We were spending the same amount on marketing but finally understood where it was going and what it was returning. That clarity changed how we made every subsequent decision.”

— DSO Executive

Stronger Strategic Direction

“Having someone who sat in the executive chair on marketing decisions — not just executed our requests — was the difference between another flat year and a real growth trajectory.”

— Dental Group Founder

Board-Level Reporting Clarity

“Our investors had never been able to get a straight answer on marketing ROI. Within 60 days we had a reporting framework that actually tied spend to outcomes. That built a lot of confidence.”

— PE-Backed Dental Platform

Frequently Asked Questions

Is this right for every DSO?

No. This engagement is designed for multi-location dental organizations where marketing decisions have real financial consequences. It is not the right fit for single-location practices or organizations in early startup phases.

Does this replace our current agency?

Not necessarily. In many cases, the Fractional CMO works alongside existing agencies — providing the senior oversight and strategic direction that agencies are not designed to deliver. The goal is to make your existing resources perform better, not to displace them automatically.

How is this different from hiring a marketing manager internally?

A marketing manager executes direction. A Fractional CMO provides the strategic leadership, executive accountability, and cross-functional alignment that a manager is not positioned to deliver — especially in a multi-location growth environment.

What if we already have vendors and internal marketing help?

That is actually the most common starting point. The Fractional CMO brings those elements under a unified strategy and creates the oversight layer that is currently missing.

How quickly can this start?

After an initial discovery conversation and intake, most engagements begin establishing leadership structure within the first two to three weeks.

What level of involvement is required from our leadership team?

The initial intake requires focused input from your executive team. Ongoing, the engagement is designed to reduce the marketing burden on leadership — not add to it. Regular reporting and communication are structured to be efficient and executive-appropriate.

Ready to Bring Senior Marketing Leadership to Your DSO?

If your organization is growing across locations and marketing feels like an unresolved gap in your leadership structure, this is a conversation worth having.


Schedule a Conversation With Mark


See If This Is the Right Fit